Useful Phone Numbers
For grievances and job-related problems, see a shop steward
or executive board member, or call the local office at (212)
Health and Security Benefits
Information on coverage and how to apply for all Health and
Security benefits, including Drug, Optical, Disability and
Dental benefits, may be obtained by calling the Benefit Information
Section at (212) 815-1234 or by visiting Room 300. Be sure
to have the Social Security Number handy when you call.
- Forms only: Call (212) 815-1531
- Death Benefits: Call (212) 815-1373 or (212)
- Hearing-Impaired: If you have a teletypewriter,
call (212) 815-1266 for information or forms.
- Florida Retirees: Call (305) 652-6200 or
write 633 N.E. 167 Street, North Miami Beach, FL 33162
Health Insurance Pension
For information about health insurance coverage (DC 37 Med
team/Choice, GHI, etc.) aid in resolving claims problems and
general information on pension issues, call (212) 815-1200
or come to the Health Pension Services Unit in Room 314. For
computation of individual pension benefits, call (212) 815-1200
and schedule an appointment six months before your date of
DC 37 Med Team/Choice
DC 37 Med Team/Choice offers members and retirees a wide range
of hospital and medical benefits, with a wide choice of primary
care physicians and specialists throughout the five boroughs,
Nassau and Suffolk counties and across New York State. Call
(212) 815-7657 Fax: (212) 815-7570
HIP Customer Service
The HIP office in Room 812 resolves problems about coverage
from 9:00 a.m. to 5:00 p.m. on weekdays. Phone: (212) 815-7657
Fax: (212) 815-7570
Family Dental Centers
The DC 37 Family Dental Centers are at two locations: 186
Joralemon Street in downtown Brooklyn 11201 and 115 Chambers
Street in Manhattan 10007. Both offer comprehensive dental
care to members and eligible dependents and are open Monday
through Saturday. Phone: Brooklyn Center (718) 852- 1400,
Manhattan Center (212) 766-4440.
The DC 37 Podiatry Service (foot care) is offered at 115 Chambers
Street New York, NY 10007 phone (212) 766-4455 and at 186
Jorelemon Street Brooklyn, NY 11201 phone (718) 625-2544.
For members only.
The DC 37 Audiology Service (for hearing problems) is located
in Room 770 at union headquarters. Members only. Included
are audiologic evaluations by an audiologist and , if necessary,
a hearing aid. For an appointment call (212) 341-4790 from
9:00 a.m. to 4:00 p.m. Monday through Friday.
The DC 37 Vision Center is located at 115 Chambers Street
in Manhattan 10007. The center can be used by members and
their eligible dependents. The standard optical benefits provides
an eye examination and lenses and frames, if necessary, every
two years. Available at the DC 37 Vision Center and at participating
optical centers. Only at the DC 37 Vision Center are you also
entitled to an eye examination - and new lenses, if necessary
- 12 months after receiving your standard benefit. Appointments
at the DC 37 Vision Center can be made by calling (212) 766-4452,
10:00 a.m. - 3:00 p.m., beginning at the last Monday of each
month and each subsequent day until all appointments are booked
for the next six to eight-week period. Appointments can not
be made before your eligibility date. If you decide to choose
from the list of the participating vision services other than
Chambers Street, call (212) 815-1234 to request a voucher.
Surgical Consult/NYC Healthline
GHI Members: Employees and Medicare-ineligible retirees who
are enrolled in GHI-C or GHI-CBP must call the city's NYC
Healthline prior to any non-emergency hospitalization and
if outpatient surgery at a hospital or surgical center is
scheduled. In addition, if your doctor schedules certain non-emergency
procedures in his/her office you must call Healthline prior
to the procedure being performed. Such procedures include
any surgery of the foot, nose, eye, tonsils, adenoids, breast
or knee and any procedure to correct a hernia or varicose
vein. The Healthline phone number is (800) 521-9574.
DC 37 Program: Members of any health plan care get
a second opinion at no cost for any elective surgery from
the DC 37 Second Surgical Opinion Program. Call (212) 815-1355.
The Immigration Program helps members and their families with
all aspects of their immigration needs, including permanent
residence, work authorization, deportation and citizenship.
To be eligible for citizenship one must be a legal permanent
resident of the U.S. for five years or a permanent resident
married to a U.S. citizen for three years. Program attorneys
counsel members about their rights, prepare their documents
and accompany them to immigration hearings and court. Applicants
for citizenship need two photographs, (right side profile,
right ear exposed, no jewelry) and a $250.00 fee, which includes
fingerprinting. (The U.S. Immigration and Naturalization Service
now has exclusive jurisdiction and fingerprints.) The office
is in Room 667 at DC 37 headquarters. For and appointment,
call (212) 341-4700, Monday through Friday, from 9:30 a.m.
to 5:30 p.m.
To report unsafe or unhealthy working conditions or serious
accidents, call your union representatives (see Grievances).
For occupational safety and health information, call (212)
Lawyers will advice and represent you on covered personal
legal problems, if you are eligible for DC 37's legal services
plan, MELS. Legal assistance is available in the following
matters: wills, consumer problems, eviction, divorce, Dept
including bankruptcy, problems arising from claims for government
benefits, review of contracts or other legal documents, credit
ratings, public utilities. If you are a full-time employee
or a retiree, you can also get legal assistance in buying
or selling your one-family residence and in family court matters.
Job-related matters are not covered. Call (212) 815-1111 in
New York (305) 652-6396 in Florida to check on your eligibility
and coverage and make an appointment with a lawyer. Have your
Social Security Number handy.
Personal Service Unit
Professionally trained social work staff can help with emotional
and family concerns, alcoholism and drug abuse, health problems
and adjustment to retirement concerns. Information is available
on a wide range of social services in the community. Short-term
individual and group counseling available. Call (212) 815-1260,
9:00 a.m. to 1:00 p.m., for a screening evaluation.
Affordable Mortgage Program
Chase Bank home mortgages with only 3 percent down and reduced
fees. Call (212) 815-1814 or (212) 815-7599.
Union Credit Card
The AFSCME MasterCard charges interest at 5 percent above
the prime lending rate. There is no annual fee, but interest
is charged from the date of each transaction, even if you
pay off your balance in full. To obtain an application form,
active employees should call their District Council 37 Division
(see Grievances listing); retirees should call the Retirees
Association at (212) 815-1781. The card is now issued by the
Household Bank (Nevada) N.A. If you apply for a card and there
is no response within four weeks, call the bank toll free
at (800) 622-2580. Written questions can be sent to the Union
Privilege MasterCard program, P.O. Box 80027, Salinas, CA
93912-0027. If the bank denies you a card, you can call the
bank for a re-evaluation. Members who feel they were declined
because of an error in their credit report can get help from
the union's Legal Services (see listing).
Quality of Work Life
If your agency has a joint labor-management Quality of Work
Life Committee and you wish to speak to your union coordinator,
call (212) 815-1585.
General Information: (212) 815-1700 - Hotline: (212) 815-1650
Some of the programs offered:
- High School Equivalency Programs.
- College preparation and higher education
- English as a second language programs (conversation
- Clerical skills program.
- Communication skills (oral and written)
- American sign language.
- Spanish for the workplace.
- Writing research papers.
- English grammar review.
- Learning lab.
- Reading improvement program.
- Human anatomy and physiology.
- Computer theory program.
- Cornell Union Women's Studies.
- DC 37 Campus of the College of New Rochelle.
- Allied Health Programs.
- Career counseling
- Test preparation.
- Shop Steward training.
- Tuition reimbursement.
- Saturday activities
Call For Information
- Pension, pension counseling and health insurance:
- GHI, HIP, Blue Cross: (212) 815-1200
- Dental, Drug, Optical, Podiatry: (212) 815-1234
- Educational activities: (212) 815-1683
The Retirees Association of District Council
37 represents retirees in maintaining and improving their
pensions and health services. Most local unions pay your first
year's dues after joining. Inquire from your local or call
(212) 815-1781, or come to Room 980. The association's office
is open from 10:00 a.m. to 3:00 p.m., Monday to Thursday.
In Florida, write the Florida Chapter at 633 N.E. 167th Street,
North Miami Beach, FL 33162 about meetings. Call (305) 652-6200
about health benefits.
Members with Disabilities
Hearing-impaired members with a teletypewriter can call (212)
815-1266 for information on Health and Security Plan benefits
and forms. If you know any hearing-impaired members who are
not aware of this service, please inform them.
Records Unit/Change of Address
If you have changed your address or are not getting mail,
or are not sure whether you are a member or agency fee payer,
or which local or division you belong to call (212) 815-1570.
All of these programs are at:
DC 37, 125 Barclay Street, NY 10007 (unless stated otherwise).